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To satisfy customer, consumer requirements and interested parties with full commitments by:
- Proactively meeting their needs;
- Consistently offering expected high-quality products and services through continuous improvement of the quality management system and quality assurance in all aspects in a safe and sustainable way.
To operate against optimum costs by applying best practices, developing new products, applying Hi-tech, digitalization and complying with statutory and regulatory requirements.
To ensure current and future operation requirements by developing and engaging our competent people.
To ensure that all products are safe for consumers by applying effectively Food Safety Management System FSSC 22000.
Environmental policy reflects the principles we aim to uphold as we execute our broader Brew a Better World strategy:
- Continuous learning: We actively monitor emerging issues, regulatory changes, technological advancements, and stakeholder expectations to inform our decision-making and improve our approach to environmental challenges over time.
- Collaboration: We work proactively with governments, communities, NGOs, suppliers, academia, and other relevant stakeholders to advance shared environmental goals and deliver positive outcomes.
- Compliance: Our operations comply with applicable environmental laws and regulations in the countries where we operate and set internal standards to provide consistent expectations across the business. Where regulatory requirements are less stringent than our internal standards, our internal standards are applied.
- Performance management: We develop clear environmental metrics and track our progress regularly to ensure accountability and alignment with our objectives, as well as to enable continuous improvement of our processes and performance.
This policy aligns with our Code of Business Conduct, Human Rights Policy and Supplier Code, which specifically encourages our suppliers to set their own environmental policies.
The principles, goals, and internal policies mentioned in this document apply to all HEINEKEN management, employees, and contract workers across our operating companies and global functions. Our aim is to embed these practices into our day-to-day operations.
Our environment ambitions aligns with our Global Environment Sustainability ambitions: Brew a Better World & Global Environmental Policy.
